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Terms & Conditions

Last Updated: October 5, 2026

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Welcome to De La Luz Services LLC. By accessing our website (delaluz.services) or engaging our professional handyman, maintenance, and property services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree to these terms, please do not utilize our website or services.

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1. Scope of Services and Estimates
De La Luz Services LLC provides professional residential, rental property, and commercial handyman and maintenance services across Tampa, Florida, and surrounding areas.

  • All written or verbal estimates provided are preliminary assessments based on visible conditions and the information provided by the customer.​

  • Estimates are subject to revision if hidden, unforeseen, or structural complications (e.g., concealed rot, electrical code violations, mold, or plumbing defects) are discovered during the physical execution of work.

  • Any modification to the original scope of work will be presented via a Change Order and must be approved before additional work proceeds.

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2. Text Messaging (SMS & MMS) Terms
By providing your mobile phone number on our website forms, via email, or during service inquiries, you explicitly consent to receive transactional, operational, and informational text messages (such as estimate confirmations, appointment reminders, media requests, invoices, and service updates) from De La Luz Services LLC.

  • Consent Mechanics: Opt-in consent is tied specifically to the phone number provided and cannot be transferred.

  • Message Frequency: Text message frequency varies dynamically based on your service activity, active booking status, and active project communication needs.

  • Carrier Rates: Standard message and data rates may apply depending on your mobile carrier plan. De La Luz Services LLC is not responsible for fees incurred by your wireless provider.

  • Opt-Out: You can cancel text communications at any time by texting STOP to our number.

  • Support: For customer service assistance regarding mobile notifications, reply HELP or contact our team directly at (702) 860-5963.

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3. User-Submitted Media (Photos and Videos)
To expedite project assessments, we invite customers to submit digital photos or videos of the required repairs.

  • Warranties: When you transmit photos, videos, or other media files to De La Luz Services LLC via text message (MMS) or website upload, you warrant that you possess the lawful right to capture and share images of the designated property.

  • Usage Rights: You grant De La Luz Services LLC a non-exclusive, internal license to review, store, and utilize this media solely for evaluating, estimating, and executing your requested services.

  • Restrictions: You agree not to transmit any media that violates third-party privacy rights, contains unlawful content, or exposes unrelated sensitive personal data.

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4. Customer Responsibilities and Property Access
To ensure efficient service delivery, customers must adhere to the following responsibilities:

  • Access: The customer must ensure that our technicians have safe, unobstructed access to the designated property at the scheduled date and time.

  • Permits and Authorizations: It is the customer's sole responsibility to secure all necessary permits, variances, or formal permissions required by landlords, Homeowners Associations (HOAs), or local municipalities prior to the commencement of work.

  • Working Conditions: The property must provide a safe environment for our technicians, free from active hazards, unrestrained pets, or hostile conditions.

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5. Payment Terms

  • Payment is due immediately upon completion of the specified services unless alternative terms are explicitly authorized in writing.

  • We accept standard payment methods as designated on our invoices.

  • Delinquent balances or late payments may be subject to standard processing fees or legal collection activities as permitted under Florida law.

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6. Limitation of Liability and Indemnification

  • De La Luz Services LLC maintains standard commercial general liability insurance.

  • To the fullest extent permitted by law, De La Luz Services LLC shall not be liable for indirect, incidental, or consequential damages resulting from the use of our services or website.

  • The customer agrees to indemnify, defend, and hold harmless De La Luz Services LLC against claims, liabilities, or expenses arising from the customer’s failure to secure necessary permissions (such as landlord or HOA approvals).

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7. Governing Law and Jurisdiction
These Terms and Conditions are governed by, interpreted, and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any legal actions or disputes arising from these terms or our services shall be filed exclusively in the courts located in Tampa, Hillsborough County, Florida.

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8. Contact Information
For any legal inquiries, questions, or clarification regarding these Terms and Conditions, please contact us at:
De La Luz Services LLC
Tampa, Florida
Call/Text: (702) 860-5963

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